This class is provided by CampusMortgage®. The Servicing Transfer & Sale of a Loan - "Step-by-Step" course will discuss the steps taken when servicing is transferred to another servicer and/or investor. We will also discuss the communication that goes out to the customer during these processes and the oversight regulated by the Consumer Financial Protections Bureau (CFPB)..

COURSE OUTLINE:

• Servicing Transfer Overview
• Planning for Servicing Transfer
• Investor Approval
• Regulatory Oversight
• Servicing Transfer/Goodbye letter example
• Welcome Calls
• Loan Boarding Process
• Payment Processing
• Customer Experience
• Servicing Transfer Process Recap
• 10-Question Practice Quiz

Price - $199.99 Sale - $99.99

Course Instructor: Various Trainers